BOOK YOUR TICKET
Please book your ticket online or by phone in advance to your visit.
Call Visitor Services: 518.759.2650 or, register for your admission tickets from our website https://woodlandculturalcentre.ca/admission where you will be given a specific time for entry which means you do not need to stand in line. The number of people in the Museum at any one time is limited to allow for physical distancing. As your entry time will be specified, please ensure that you are on time. Once inside, you may enjoy the Museum and Gallery for one hour. Walk-in visitors will be accommodated on a first come first served basis as space allows.
To reduce physical contact, download our visitor guide and museum map!
Tuesday to Friday 10 am – 3 pm, Saturday 10 am – 4 pm, Sunday and Monday closed.
The first hour, from 10 am to 11 am, is reserved for individuals who are deemed vulnerable.
NEW SAFETY MEASURES
The following steps will be enforced under public health orders:
o For the safety of all staff and visitors, we use a timed-entry ticketing system.
o Upon arrival, everyone must complete an assessment questionnaire. WCC supports public health efforts to assist with contact tracing, and is committed to protecting the privacy of all who enter the building and will only retain personal information for so long as is necessary.
o Everyone is to follow all health and safety procedures, including wearing masks, staying two (2) metres apart, sanitizing their hands upon entry and following the social distancing markers.
o All visitors over 2 years of age must wear masks during the entire visit. Masks are available on site for a nominal charge if you forget to bring your own. If it is not possible for you to wear a mask / face covering or a face shield due to a pre-existing health condition or any other reason, email our Visitor Services Coordinator –firstname.lastname@example.org – in advance of your visit and we will attempt to accommodate you if possible.
o Staff or visitors who are feeling unwell will not be permitted entrance.
o Touchless payment (i.e. credit and debit cards) is preferred over cash
o Plexi-glass barriers at Reception Desk.
o Leave backpacks and large bags at home. No coat check or locker rentals will be allowed
o There will be no guided tours, only self-guided tours.
o Do not gather in groups; keep your “social circle” to a maximum of 4 people.
o Stringent cleaning practices and schedules have increased. High traffic areas and washrooms are cleaned and disinfected multiple times daily. Washrooms restricted to 2 individuals at a time
o There is no seating in the museum or galleries
o Personal water bottles with locking lids and baby bottles are permitted in the museum and galleries. Please be careful around the art. Beverages and snacks not available for purchase.